"Retail is no longer about just selling products; it's about creating experiences." — Paco Underhill (2000 - Why we buy)
Changing Retailscape across the Globe
New Age
Retail Dynamics
New Age
Retail Dynamics
New Age
Retail Dynamics
New Age
Retail Dynamics
New Age
Retail Dynamics
New Age
Retail Dynamics
New Age
Retail Dynamics
New Age
Retail Dynamics
New Age
Retail Dynamics
New Age
Retail Dynamics
New Age
Retail Dynamics
“RETAILSCAPE – REDEFINED”

Brands are being compelled to adopt omnichannel strategies to meet the evolving expectations of consumers.

Logistics Players (Quick Commerce Brands) taking on the role of Preferred Retailer of choice / for household breakdown needs

Social platforms such as YouTube, Facebook, Instagram, and TikTok make it possible for Consumers to review & purchase products/brands of choice directly through these applications.

Social Influencers are becoming larger-than-life brand ambassadors (at times overtaking Movie / Sports stars) for various Fashion / Lifestyle / Health / Utility products.

Customisation levels – now powered by Augmented Reality / AI-Powered personalisation - present a Unique shopping experience.

Consumers check specific product categories such as Apparels, online, and then buy them offline at physical stores - Look, touch, and feel - still being crucial, and conversely:-

Technology Innovations at their very best – AI-driven customisation, Augmented reality, Virtual Shopping assistants, Seamless payment processes – All add up to provide a Consumer Retailing Experience like never before
We blend Market expertise with consumer insights to deliver solutions for complex business challenges in the RETAIL Domain


ShopperEval: Decoding shopper behavior across channels
Shopper Cycles/Path to Purchase


Shopper Cycles/Path to Purchase



Global Research Local Expertise

Pankaj Jha
(Co-Founder, eval360 )

Vipin Arora
(Co-Founder, eval360 )
Be it Durables, Food & Grocery, Fashion products/apparels/ accessories/ Beauty, Household goods/electronics / Healthcare products – regardless of the category – The way products are being discovered/shopped and consumed – presents immense challenges, new opportunities, and the dire need to study and monitor these market dynamics continuously.

Leadership Team Key Team Members

Vipin Arora
Director

Pankaj Jha
Director

Deepika Mahindro
Partner

Tilak Arora
Director

Indranil Dutta
Senior Business Consultant

Mohamed Saad
Operations Director, KSA

Sanjeev Bairagi
Client Relationship Manager

Jins Jacob
Director

T S Mohan Krishnan
Chief Mentor

Girish Aivalli
Advisory Board

Ranjini Suryanarayanan
Senior Consultant

Mahima Gupta
Research Consultant

Nibedita Saha
Business Research Expert
Key Clients

These testimonials reflect the trust and confidence that clients across industries place in Eval360. Whether you’re a startup, a multinational corporation, or a government entity, we are committed to delivering actionable insights, measurable results, and unparalleled expertise.
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